Terms & Conditions

Check-In and Check-Out Policies

•Check-in: 3:00 PM

•Check-out: 11:00 AM


Property and Cancellation Policies


đź“ť Cancellation Policy

When making a reservation, you have the option to choose between two different cancellation policies depending on your needs:

  • Standard (Flexible) Rate – offers more flexibility with refund options if your plans change.
  • Non-Refundable Rate – offered at a 10% discount, but once booked, no refund will be issued under any circumstances.


đź’ł Payment Requirement

  • Full prepayment is required at the time of booking.


đź“Ś Standard Rate (Flexible)

  • Cancellations 5 days or more before arrival → Full refund to the original payment method.
  • Cancellations less than 5 days before arrival → A charge equivalent to 1 night’s stay + 50% of the remaining unused nights will apply.


đź”’ Non-Refundable Rate (Discounted)

  • Reservations booked under the non-refundable policy are 10% cheaper than the standard rate.
  • Once booked, no refunds will be provided for cancellations, modifications, or no-shows.


⚠️ Please ensure you provide the correct email address and phone number to receive your check-in instructions on the day of arrival.


By providing your mobile number, you agree to receive text messages from The Victoria Hotel via its mobile text message provider, Whistle Messaging. You will receive texts about your reservation, offers, and customer support. Messaging Frequency varies. You may opt out of receiving messages by texting the word STOP to +1 786-841-4739 , or simply reply with the word STOP to any text message you receive from The Victoria Hotel. Text HELP for help or Help at +1 786-841-4739 Message and data rates may apply.